The auto components market is about $58 billion and grows by a single digit percentage yearly. However, the online car part merchants reported a 16 percent increase over 2016, when they held a market share of $8.89 billion.
Top merchants in the sector include AutoZone, Advance Auto Parts, and O’Reilly Auto Parts; their primary clientele is split between “Do It Yourself” (DIY) and “Do It For Me” (DIFM) clients. While brick-and-mortar stores have an advantage in terms of a strong network of expert DIFM providers and by upselling various warranties on store aftermarket parts, online auto parts retailers, particularly Amazon, have targeted the DIY market with aggressive pricing and even same-day delivery.
This is bad news for established merchants who have suffered from a decline in DIY customers. Other online car parts retailers are also vying for customers and capturing a larger portion of the industry. The top ones are listed below.
1. eBay
The majority of people associate eBay with placing bids on goods. They are among the internet retailers for auto parts. Enter the part you need in the search box at the top of the homepage if you already know what it is. If you’re unsure, look up the product category or even look for cars that are being disassembled.
Distributors of parts are among the sellers. Previous customers’ reviews are available, and some of them provide you the option to ask the seller questions. Many of the products include free shipping. In comparison to larger vendors, the pricing is reasonable. You might even get the chance to trade, barter, or make an offer. The shipping of any item is tracked and eBay guarantees your privacy and purchase with a money back guarantee.
2. CarParts.com
CarParts.com can store supplies in stock for many makes and models thanks to their several warehouses located throughout the nation. On their website, they provide online customer service around-the-clock via live chat or their toll-free phone.
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In the comfort of your own home, you can do a search for a specific part, browse by category, or ask a salesperson for assistance. Once you’ve found the part, you’ll have the chance to shop around for the best deal. Every order can be monitored and canceled whenever you choose. Within the first 30 days, there is a return policy, but there are detailed guidelines about the condition before the return request is accepted.
3. NAPA Auto Parts
Since 1925, NAPA Auto Parts has existed. They operate an internet presence in addition to being a local parts distributor. For a fixed fee of $7.95, auto components can be delivered within two to five days to any address in the continental United States. The fixed charge for parts shipping to an APO or FPO is $14.95, and the delivery time is up to three weeks. U.S. Postal Service shipments cannot be traced, however UPS shipments can be tracked. Items can be found using specific information or keywords. The website also features a DIY tutorial area for quick fixes like changing headlights or wiper blades.
4. USAutoParts.net
In order to give customers the widest selection of components possible, US Auto Components regularly refills their inventory. After the order is confirmed, which takes 24-48 hours, the items are dispatched within two to seven days. There is an overnight request option. Questions can be asked via online live chat, and orders can be followed through the website. Both keyword and item number searches are available for items. There is a return policy that can be used within 21 days of receiving the item.
5. Parts Geek
Since 2008, Parts Geek has provided inexpensive automotive parts. Most purchases may be traced and are sent within three to seven business days. Links beneath the part name, category, or make and model can be used to find specific items. Because orders are frequently packaged within an hour of being verified, they cannot be changed or canceled. They promise pricing that is 80% less than those of rivals. They stock more than ten million parts.
6. Auto Parts Warehouse
Auto parts warehouse has been around since 1995 and boasts of two million new visitors every month. They offer a price match guarantee and free shipping for orders over $50 with five percent back in an APW rewards program. Items can be searched for by make, model, category, or item keyword. Information about the item, pictures and videos are available on the site.
7. Rock Auto Parts
Rock Auto Parts is a family owned auto parts store opened in 1999. They offer an extensive variety of parts, including vintage hard to find pieces. They offer flexible payment options including payment by mail. Parts can be searched by item number, specific information, or category, including make and model.
Orders can be tracked by email, phone number, or order number. Specific instructions for returns are provided through the consumer account information. Warranty replacement claims instructions are available. Any questions can be answered through email.
8. Amazon.com
Amazon has connections to almost every industry including online auto parts stores. Parts can be searched by category or with specific or general keywords in the Automotive parts and accessories menu. Reviews of parts and suppliers are available for all Amazon products.
In addition, Amazon offers a personalized section called “My Garage”. You can find parts to any vehicle that you save to this category. You can also schedule maintenance services for your vehicle. Once you load the year, make, and model of your vehicle corresponding parts will automatically populate from the parts and accessories request button on the screen. These parts are general maintenance items, but all are specific to the car you designate.
9. JC Whitney
JC Whitney began almost 100 years ago. They provide parts for the interior and exterior sections of your vehicle. They pride themselves on making the purchase process as convenient as possible. Their return policy is based on your satisfaction with the product. An exchange or a full refund will be given without additional fees for the return. There are some items that cannot be returned within the 30-day window.
Their large warehouse ensures the availability to more than one million parts to fit almost every vehicle. Customer service and sales agents are also accessible to assist customers with questions they may have. Small to medium shipments are received within three to five days free of charge. Larger items may have a surcharge due to the specialty shipping or truck freight that may be required. Most items have an overnight shipping or two-day express shipping option.