Gone are the days when everything was very hard to achieve. If you want your favorite food from your favorite restaurant, you need to travel all the way there and get it. But today, it is just a click away. Everything you need from groceries, appliances, food, products you name it and there is an online store or an app for the same. These have been the real-time savers of the present times. The instant connectivity with products, services, and the customers is just so refreshing and never experienced before. So if you are thinking about creating one such On-demand application or service, just read along.
An On-demand application or service is something that customers could get instant gratification from. Within just a few hours the users could book or buy the products and services they need. The best examples are Uber for cab facility, Swiggy for food delivery and so much more. The major reason for the popularity of the On-demand application is the convenience and ease. This has thus become a trending app. With every sector getting digitized and developed, the on-demand applications are only going to get better with time. The customer satisfaction level with them will just keep increasing and create a bright and better future in the market world.
So in this article, we will discuss step by step how to go about with developing an On-demand application and what are the major points to be kept in mind about the same.
1. Identify the cause
It is a no-brainer that on-demand applications are popular basically because of their ability to solve a millennial problem and add to the factor of convenience and ease to the users. So you need to understand what issue your application is going to solve effectively. This factor is decisive in the popularity and usefulness of your app in the long run. Much like there are apps that are for cabs, liquor, hotel rooms, and every other odd thing, you could figure out what issue you would like to focus on. It is from that step you might want to move forward.
2. Identify the audience
So now might be encountered with the idea of how to find the cause. The simple answer is to identify your target audience. If your target audience is clear and set you could narrow your search further to the problems faced by the audience and cater to their needs. It is very rightfully explained that necessity brings in the invention. Your application will be used by maximum people if they feel that the app is making one aspect of their life easy and convenient. In a fast-paced life, everyone wants to save time, effort, or energy, and when you identify your audience, cater your app and the services to one particular issue they face. This is the way your On-demand app would make more sense.
3. Understand market trends
With technology making newer strides on an everyday basis, the trends and market change every other day. If you want your on-demand application to be the ultimate best, it should be adept with the market and current trends. It is like how Uber launched itself at the right time when regular commute was an issue and people were looking for alternatives. They researched this trend and shift and aligned their business goals accordingly creating an application that solved the problem and became an on-demand one. So before any of your development processes, make sure there is in-depth research carried out about the market and the audience’s needs.
4. Affordability and other needed features
The major reason why people prefer on-demand applications for their needs is the factor of convenience and other factors like affordability. It is often understood from the research that convenience is deemed to be the major reason that attracts an audience to On- demand apps. So, to attract the audience, a driving force of convenience is a major factor to be in the market. Every brand is focusing on these factors of convenience in terms of affordability, time, and travel to attract more and more customers. There are so many other features that need to be added to the app for a better customer experience. The live tracking could help in building trust and assurance to the customer with orders and availability. The feature of review and rating also gives the customer power to voice their opinions and choose a provider depending on the ratings. Added to this is the payment gateway which is trustworthy and secure to enhance the user experience.
5. Integration of the technological elements
Technology integration is extremely important as all the applications have three different windows that avail the services. The customer end, the service provider side, and the admin side. So it is essential to integrate these features in all the application platforms. The major feature to be taken into consideration here is the real time tracking which was mentioned earlier along with the notifications bar which would keep everybody involved adept. It is vital to make sure that apps are engaging and not too pushy. It is essential to strike the right balance between the client end and the user end.
6. Continuous supply of service providers
There is the necessity for service providers for your On-demand applications for their optimal functioning. Imagine you are trying to order food through the Swiggy app and there are no online restaurants. This will impact the way the app works and how the business gets affected because of it. So it is of utmost importance that you keep a tab on all the available service providers and their flexibility so that your application could work round the clock without any hiccups. There are two types of requirements of on-demand businesses – supply-side and consumer side. You could use multiple techniques like cold calling, or paying any remunerations to add more service providers to the application. This will ensure that the customer is provided with the service that has been ordered within the time frame.
Now we will discuss what are the different industries that are on the On-demand application.
1. Food delivery application
This is the most significant of all the industries that are in the On-demand application database. This attracts a lot of people and markets into the industry. The apps could be of two different types. One is direct to the food chains like Domino’s application which is specific and only their outlets. Another is the direct order you could place to any restaurant or outlet through any delivery application like Zomato. The main idea behind such apps is to bring different food outlets in a single place, making it easy for customers to select the restaurant and order food.
2. Taxi hailing app
This service is similar to the food delivery application. The taxi-hailing applications came into existence to make the whole idea of commuting easier and affordable. The idea behind such apps is to give a platform where the cab drivers and cab owners come together to increase the business. It serves both the parties involved like the cab owners and customers making the process easier and the internal communication smooth. There are major features that one has to add in such apps including communication channels between the customer and drivers, to get an insight, and rating and reviewing of each party. The idea is to make the system as flexible and scalable as possible for more profit and revenue.Find out more info on best fantasy cricket app development here.
3. Retail application
The e-commerce market has been on the rise ever since the digitization. The On-demand applications in the retail industry make it easy to increase sales and help customers get what they want without any of the travel and money involved. Many apps like Amazon have developed their own special place in the market and also boast a great same-day delivery if paid extra. This is extremely convenient for people who are in a rush to procure the items. The availability of different categories of items and options makes it easy for customers to choose and be satisfied with the options. Shorter delivery time, world-class products from the retailers, and availability of variable options make the retail On-demand application one of its kind.
4. Healthcare app
This has been such a blessing in disguise given in the current circumstances. If you think that the healthcare application could only deliver you medicines on time, you sure were living under some kind of rock. The healthcare apps have the facility of connecting you with doctors. Any specialty is available and an online consultation is possible which is convenient and affordable. It does come with some pros and cons of its own but mostly great. It is still considered a great step towards bringing doctors and patients together in a single space. There are a few applications that are already launched in the market and are doing brilliantly in terms of their service.
5. Grocery app
The digitization hasn’t left-back the grocery industry behind. There were times when you had to go to the shop and grocery store to get what you needed. This is being fixed now with the grocery applications. You could just add every item you need, pay the bill and select the date and time you want it to be delivered. This brings in your groceries right at your doorstep and this has been a very intelligent option during the pandemic when the regular grocery visits were extremely chaotic and cumbersome. Many e-commerce applications have also seen the opportunity in the industry and jumped on to the grocery delivery system themselves. The biggest example is that of amazon.
So these are the different ways in which you can develop an On-demand application. This step-by-step guide will direct you in the right direction for the end result.
About The Author :-
Hermit Chawla is a MD at AIS Technolabs which is a Web/App design and Development Company, helping global businesses to grow by Global Clients. He love to share his thoughts on Web & App Development, Clone App Development and Game Development.