As time goes on, we enter into a world that gives us tremendous amounts of options to choose from. With this advanced time comes a lot of uncertainty. Just like that in the trading world when online trading started people were very pumped and everybody wanted the ease to trade online. But with time a lot of uncertainty developed as many scam platforms also started forming online. That takes away a major part of the trust from any trader looking for reliability.
I relate to that narrative a lot. I began trading 3 years ago and was so confused as to which platform I should opt for. Later just a few months ago a friend of mine told me about RichmondSuper, and so I gave it a try. After utilizing the platform and realizing that a lot of people just like me find it difficult to look for a dependable platform in forex trading. On this note, we can only rely on each other’s reviews. So, this is my personal review of the forex trading platform, RichmondSuper.
I will try my level best to be completely unbiased when I give you all the ins and outs of this platform. So, you are able to see and judge for yourself whether this platform meets your needs or not. To start off, one thing any and all traders look for in a trading platform is having options and most importantly security. I will kick this review off by saying that RichmondSuper is amazing with that requirement.
Platform
The versatility of having such a well executing platform is unlike any. So, let’s start with their website and what it has to offer.
When you see the very first page of the website you will instantly notice that almost everything is accessible on the very front and center of the platform. So there is no way any trader, beginner, or expert would ever be lost. You have access to the Trading Platform, Education Center, Account Types, and Contact.
Along with the direct access to different pages, there is available the option to start live chat on the main page. So, it really shows that RichmondSuper really thought of the customers who would come to the platform whether they are beginners or experts in the trading world. Everybody in this day and age is looking for savvy platforms that are easy to access and no one has the time to go out and explore and investigate the more complex platforms. So this makes it really simplistic for all traders to have direct access and simple use of language on the platform. One thing that the platform could improve would be that it should have multiple dialects so traders from regions can have access to it.
They have a very well thought out design and plan for this platform that is specifically made for clients of all types. The site works seamlessly.
Next, I want to talk about their chart. What an amazing highlight it is to have an innovative chart that comprises all sorts of information that any trader would want to know about any asset they want to invest in. The cart is completely customizable. So, it is up to the individual traders to have the settings of their liking. This makes trading not only easy but also fun for everyone by giving their personal touch to each trade they make.
Account Types
The account main focus of the trading platform. They offer a wide variety of account types so anybody can have access to them. Whether you have little to a high level of knowledge about trading you won’t be facing any problem when it comes to choosing the account types that will suit your needs. They have specifically made several account types that offer a different assortment of features that you can have access to.
Support Group
Support and help are one bit of the review where I tell the true nature of this platform. As one can get to know the reality of any platform through its support system. With respect to me, the support team and system of the platform should be of high caliber. Since we overall know how huge it is to offer real help, I truly trust this time I can rely upon RichmondSuper’s ideal help that they give. From their contact administrations to their account supervisors, they have set up an educated bundle of individuals to help all the customers.
Before I uncover to you my impressions, it makes more sense to tell you about what I actually expect to form a trading platform’s support team. In particular, I love to see different contact methodologies. I want to see whether they have live chat, phone call, form, and lastly email. Everything should be consolidated on the grounds that all the customers have a different requirement and need so they may want to use a telephone line instead of a living chat or even email. So, to make sure all the customers have access to the team of RichmondSuper they should have different ways to approach them. Eventually, information and proper solutions are an obvious necessity that the client agents need to have. I really anticipate from them that they should have a deep understanding of roboforex.com, so if I have some questions about the site itself or trading in general, I need to find a suitable solution from the support team.
Since you now know what I expect from a platform’s contact services, we can continue forward to the customer care that RichmondSuper offers. The primary concern for any trading platform should be consumer satisfaction, to satisfy that RichmondSuper has offered four different ways to reach them, live talk, contact form, phone line, and email. You can pick one of four particular techniques for contact and that is a nice arrangement that they provided you for your ease.
I heavily go after the live chat whenever I visit any trading platform. To see whether their staff is reachable and if they are actually able to help me out or not. I guess Live Chat is the one place where you can test what their representatives are like in a real-time chat. While I had a wonderful experience with the representative I was connected to. It truly felt like they had some knowledge about trading and that I wasn’t only talking to someone who didn’t know what they were talking about.
The whole experience that I had with the representative of RichmondSuper sold me to the platform itself. I made an account immediately and was able to start trading too. If you ever decide to become a member of the platform then don’t hesitate to reach out to the client care as they can help you set up an account and help you make trade as well.
Education Center and Tools
The education center design has been executed amazingly. They incorporate all sorts of education material that anybody can have access to. All education material is meant to be read by even the people with little to no knowledge about trading. Also, the education material is presented in different sections such as Glossary, eBooks, Asset Index, and FAQ.
I want to tell you some details about each of them. As education is very important for novices. So, the platform has managed to provide eBooks for experts, advanced level books, and beginner-level books for new traders. That is actually very considerate of the platform. They could definitely increase this list of eBooks for all traders and expand the collection for the ease and generation of more knowledge available to all customers.
They most probably have 12 eBooks present at the moment. Then comes the Asset Index. The best thing about the asset is that it is organized very well. You will never have a problem searching for a specific asset. They are organized alphabet wise giving you expiry date and rules details.
FAQs are the part where common questions are answered by the platform’s representatives. These are the questions asked by most of the customers so if you fall short and have any queries you can always head on to the FAQ section and see if your concern can be solved.
Glossary is very important. We all can sometimes get lost in the lingo of the trading world. And we can all use a little bit of help in that area. So, the glossary is specially made for this purpose. You will find all terminology explained so well in this section.
The education center definitely is a complete package that anybody can take advantage of at any time.
Final Comments
I absolutely enjoyed this platform. But everyone is entitled to their own opinion. I will say that this platform has it all. It accommodates beginners and experts in the trading field. So, no one feels left out. They have a great variety when it comes to assets and education centers. Do this, give this platform a chance and see for yourself what they have to offer. Know that they are very reliable and dependable, keeping the security of clients their top priority
1 Comment
I just joined. thanks for the tips.
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