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Embarking on the journey of starting a computer repair business can be both exciting and challenging, especially when financial resources are limited. However, with strategic planning, resourcefulness, and a passion for technology, it’s entirely possible to establish a successful computer repair business without a significant upfront investment. This comprehensive guide aims to provide a step-by-step roadmap for aspiring entrepreneurs, outlining key strategies, practical tips, and creative solutions to kickstart a computer repair business with little to no money.

Table of Contents:

  • Laying the Groundwork: Understanding the Basics
  • Developing Essential Skills: Knowledge and Expertise
  • Crafting a Business Plan: Strategy on Paper
  • Legalities and Compliance: Navigating Regulations
  • Creating a Brand on a Budget: DIY Marketing and Branding
  • Leveraging Free Tools and Software: Essential Resources
  • Home-Based Business Setup: Cost-Effective Infrastructure
  • Building Relationships: Collaborations and Partnerships
  • Customer Service Excellence: Building a Reputation
  • Alternative Funding and Revenue Streams: Bootstrapping Techniques
  • Adapting to Trends: Staying Relevant in the Industry

Laying the Groundwork: Understanding the Basics

Computer users who are proficient in using their machines but lack the necessary knowledge to troubleshoot and fix them when something goes wrong are vulnerable to threats such as malware, viruses, and the dreaded blue screen of death. You may rapidly and affordably launch a computer repair business if you have the know-how and experience to maintain PCs in good operating order. However, it still takes work to turn your computer repair business into a full-time job, and many newcomers begin as part-timers.

Earn certifications

Although they aren’t necessary, IT certifications can help make your computer repairing business more reputable and more marketable to other companies. For example, if you’re hoping to sell your services to a small business that uses technology from a certain brand, it might be more willing to hire you if you have a certification from that brand.

It can also be beneficial to research some other computer repair stores in your area and see what certificates they hold and which ones you can receive to best compete with them. Some potential certifications you can earn include the Microsoft Certified Systems Engineer (MCSE) and the Cisco Certified Network Associate (CCNA) certifications.

Make a business plan

The next step in creating a computer repair business is to make a sound business plan. A business plan can not only help you form a better idea of how you want your business to function, but it can also provide you with helpful documentation you can provide to investors.

Your business plan can include key information such as the services your company aims to provide, its target customer base and the ways in which your company plans to compete with other businesses.

You may also consider determining how much you want to charge for your services and what expenses your business may incur. It can also be wise to anticipate how many employees you may need to hire.

Considering these factors can help you feel more prepared for inquiries from investors, and it can also help you maintain your business for the long term.

Establish a location

Once you have the funds to start your company, you may begin to establish a business location. For a computer repairing business, you can work from your own home, rent a physical storefront or provide on-site services. Each location offers unique benefits.

For example, working from home eliminates the need to rent a second location and it can help you keep more flexible business hours. Although renting a physical store location can be a little more expensive, it can give your business a solidified location and might help you attract more customers.

On-site services can help you save money because you don’t need a physical space. You may also be able to increase your offerings, including home installation and on-site computer set-up.

Market your company

The last step to creating a computer repairing business is to market your services. You can do this in several ways, including cold-calling companies and creating print and digital advertisements. If you decide to contact companies in the area to try to secure their business, it can be important to mention any certifications you hold and how your services can benefit their company.

If a business declines your offer, consider asking them why. Having a better understanding of why a business isn’t hiring your services can allow you to change your business model or prices if necessary.

For example, if a company declines your offer because you don’t specialize in a certain computer repair, you can learn more about that certain computer or gain a certificate in its repair and contact the company again at a later time.

Developing Essential Skills: Knowledge and Expertise

Information technology (IT) specialists with a focus on computer repair are known as computer repair technicians. Working in computer repair could be the ideal career choice for you if you enjoy installing and debugging computer software and maintaining various computer components. You might be able to progress in this line of work by finding out more about the duties and competencies needed for the position.

Continuous Learning and Skill Enhancement

To get the most out of your entry-level IT position as a PC technician, you will need to first satisfy a few educational requirements. Begin your IT career path through a bachelor’s degree in information technology or a closely related field. This degree path will teach you foundational IT subject matter in individual applications, network security, and data management, all readily useful once you begin your corporate or consumer-facing IT career.

Certifications and Training Opportunities

Certifications go hand-in-hand with a degree program to help demonstrate to employers that you have specific skills and experience. While a PC technician may not have any specific certifications required, several types of certifications can help demonstrate to employers your knowledge and experience and can help you stand out in the job market. Some top certification options include:

  • CompTIA A+ 
  • CompTIA Network+ 
  • CompTIA Security+ 
  • CompTIA Project+ 
  • CompTIA IT Operations Specialist
  • CompTIA Secure Infrastructure Specialist 
  • Amazon AWS Cloud Practitioner
  • CIW User Interface Designer 
  • LPI Linux Essentials 
  • ITIL®1 Foundation Certification

Hands-On Experience: Internships and Volunteer Work

While a certification or university program can teach you the basics of computer support, hands-on experience helps you learn how to apply your studies to real-world situations. To start right away, search for entry-level positions. As you gain experience and become more confident in your role, consider pursuing advanced certifications. Specialist knowledge can help you secure promotions or increase your income while demonstrating your dedication to continuous professional development.

Computer repair technicians work in several different environments. You can work for a repair shop, a corporation, a healthcare organization, a school or as a freelancer. Develop a CV and cover letter that showcases your hard and soft abilities. This can help you secure an interview with a firm or organization.

It’s important to highlight your in-depth knowledge of various software programs and any relevant certifications you have earned. This shows employers that you have the necessary knowledge and skills for the role. To start freelancing, contact people in your network or potential clients to offer your services.

Crafting a Business Plan: Strategy on Paper

Your company’s mission statement, competitive strategy, services, funding sources, budget, marketing plans, and other important details are all outlined in your business plan. A business plan serves as both a roadmap for the future expansion of your firm and an overview of its existing situation.

Creating a detailed business plan for computer repair aids in persuading lenders and investors to provide you with funding to start your venture. It presents you as a respectable business owner who has carried out the essential preparation and market research.

Furthermore, since new companies don’t often start off well, unforeseen problems may require you to improvise. You will be better equipped to handle surprises and will have already made the majority of important decisions if you have a business strategy in place.

Business structure

Your business plan should disclose the legal structure of your company: sole proprietorship, partnership (if you have two or more owners), limited liability company (LLC), or corporation (either S corp or C corp).

Sole proprietorships and partnerships are the easiest and cheapest business structures because they don’t involve setting up a legal entity. But they do expose you to more financial risks if you are sued.

LLCs provide an extra layer of protection at a relatively affordable cost, while S or C corporations are even more secure but come with more administrative complexities and higher expenses. You may want to seek legal and financial advice when choosing a business structure.

Market analysis

To succeed, your computer repair company must provide high-quality, reliable services that local customers need at competitive prices. Analyzing the local market will help you make these decisions with confidence.

Research other computer repair shops in your area – including both big-box electronics stores and smaller independent repair businesses – to find out what services they provide and how much they charge. Having comprehensive information will help you better identify market gaps and set your service offerings and prices.

Service offerings

Based on your analysis of the local computer repair market, you will ideally identify customer needs and service gaps that your business can fill. A typical computer repair shop might offer services such as:

  • hardware or software error diagnostics
  • laptop or desktop tune-ups, including disk defragmentation, registry cleaning, and software removal
  • virus and malware removal
  • computer wipes and operating system reinstallations
  • data recovery

Identifying your ideal customer is an essential part of a business plan. Decide whether you want to offer services to consumers, small businesses, nonprofits, large corporations, or some combination of markets.

Use your technical abilities and skills to help further define your target market. For example, if you have experience working on computers used for multimedia projects, you might market your repair services to photographers and videographers.

As a computer repair company owner, you will be responsible for your customers’ expensive equipment and should purchase the appropriate small business insurance policies to protect your business from unexpected events. Like most small IT businesses, computer shops typically carry general liability insurance, which covers client property damage and injuries to third parties.

Errors and omissions insurance – also known as professional liability insurance – is also important, as it will help pay for lawsuit costs if a client sues you for unsatisfactory or incomplete work.

Marketing strategy

Your computer repair business plan should include information on marketing assets and programs, including websites, social media profiles, email and direct mail marketing campaigns, print ads, and other promotional strategies.

As a technology services provider, your digital marketing materials must be sophisticated and able to reach prospects on their preferred devices. Consider hiring a search engine optimization (SEO) consultant to help potential clients easily locate your website and social media accounts with Google.

To further raise your business’s visibility, you might also employ a content marketing strategy, in which you share computer repair tips on your websites, social media accounts, and blog.

Legalities and Compliance: Navigating Regulations

When starting a computer repair business, there could be several requirements to get it properly registered and legal is essential. Each state has different rules and regulations for starting a business, so it’s important to do your research. Here are some common steps to follow:

Choose a Business Structure

The first thing you’ll need to decide is what business structure is best for your business. This could be a sole proprietorship, a partnership, a limited liability company (LLC), or a corporation. Each of these structures has different implications for liability, taxes, and administrative complexity. Many computer repair businesses opt for a Limited Liability Company (LLC) structure. An LLC provides protection from personal liability for business debts and claims, a feature that can be particularly beneficial for a repair business dealing with customers’ valuable equipment.

Business Name Registration

After registering the business structure, you may need to register your business name. It’s important to choose a meaningful and memorable name for your business, as this will be your brand for the lifetime of your business. This process will vary depending on what business structure you pick. Sole proprietors and partnerships will often be required to register a “Doing Business As” (DBA), while corporations and LLCs register with the state during the formation process.

Obtain Business Licenses and Permits

The specific licenses and permits you need can vary significantly depending on your state and locality. Some states require licensing for businesses that repair electronics. In addition to computer repair licenses, there are also general local, state, and federal business registrations, such as a sales tax permit, sign permit, Employer Identification Number, and Occupancy Permit, among others.

In addition to registering the business, it may be worth obtaining certification in certain technologies. Some of the more common ones include CompTIA A+ Technician Cisco Certified Network Associate (CCNA), Certified Information Systems Security Professional (CISSP), Microsoft Certified Systems Engineer (MCSE), etc. Having certifications tell customers you have the technical expertise and be the factor that gets your company hired over other computer repair shops.

Creating a Brand on a Budget: DIY Marketing and Branding

In this digitally connected world, computers are everywhere. Furthermore, it requires computer repair services to address any unavoidable faults. There are countless rivals if you own a computer repair company. There is healthy rivalry in terms of professionalism, service quality, and, of course, effective marketing techniques.

For example, all of your efforts will be in vain if you can’t get people to comprehend and trust your firm through your marketing approach. Don’t worry; you will have an equal opportunity to differentiate yourself in the same industry.

Create a website

A website is your online storefront, where you can display your services, prices, testimonials, and contact information. It is also a way to establish your credibility and professionalism, as well as to optimize your site for search engines. You should have a clear and simple design, a catchy and relevant domain name, and a fast and secure hosting service. You should also update your site regularly with fresh and useful content, such as blog posts, videos, or guides, that demonstrate your expertise and provide value to your visitors.

Use social media

Social media is a powerful tool to connect with your potential and existing customers, as well as to build your brand awareness and reputation. You can use platforms like Facebook, Twitter, Instagram, or LinkedIn to share your content, showcase your work, offer discounts or promotions, answer questions, and collect feedback.

You should also join relevant groups or communities where you can network with other computer repair professionals, share tips and resources, and find new opportunities. You should also monitor your online reputation and respond to reviews, comments, and messages promptly and professionally.

Leverage email marketing

Email marketing is one of the most effective and affordable ways to communicate with your audience, nurture your leads, and increase your conversions. You can use email marketing to send newsletters, updates, reminders, offers, or educational materials to your subscribers, who have already shown interest in your services.

You should also segment your list based on different criteria, such as location, service type, or purchase history, to tailor your messages and increase your relevance and engagement. You should also use catchy subject lines, clear and concise copy, and strong calls to action to encourage your recipients to take action.

Try online advertising

Online advertising is another way to reach more people who are looking for computer repair services online. You can use platforms like Google Ads, Facebook Ads, or Bing Ads to create and run targeted campaigns that match your goals, budget, and audience. You can use different types of ads, such as search ads, display ads, video ads, or remarketing ads, to attract attention, generate clicks, or drive conversions. You should also track and measure your results using analytics tools, such as Google Analytics, to optimize your performance and ROI.

Ask for referrals

Referrals are one of the most powerful and cost-effective ways to grow your computer repair business online. Referrals are based on trust and word-of-mouth, which can influence your potential customers’ decisions and perceptions. You can ask for referrals from your satisfied customers, who can recommend your services to their friends, family, or colleagues. You can also offer incentives, such as discounts, freebies, or loyalty points, to encourage and reward your referrals. You should also make it easy for your customers to refer you, by providing them with links, buttons, or codes that they can share online.

Leveraging Free Tools and Software: Essential Resources

The best system utilities and repair software make it simple and easy to help make your business PCs or laptops run more smoothly and faster.

As soon as you take your shiny new business computer out of the box and switch the machine on, it starts saving temporary files, caching pages, rewriting registry entries and otherwise populating the hard disk. Over time all of this stuff has an impact on the system as the disk becomes fragmented, old registry keys get left behind, items are added to startup and more. The same applies to your business laptop, too.


Fortect is a piece of utility software with many use cases, both in personal, and professional environments. One might use Fortect to scan PCs for malware or similar threats, junk files, and more. Fortect can also be used to scan the endpoint and repair broken operating systems. Finally, it can be used as an optimizer, to keep the PC running smoothly. 

The software jumped on the Artificial Intelligence (AI) bandwagon, using both AI and machine learning (ML) to detect any security-related issues. This feature is based on Avira’s anti-malware engine, designed to identify and block malicious software. 

The solution is user-friendly and comes with a clear and intuitive interface where you can easily see a detailed overview of your PC’s health. If you have any issues, you can contact the company via email, and there are also user guides and FAQs on the official website to help you out. There is no live chat or phone support, though.

Fortect has a free offering that allows you to scan your PC regularly, and to identify and fix problems. Being free, however, the number of fixes is limited and you don’t get direct support.

CCleaner Business Edition

This is the business version of the popular free consumer CCleaner clean-up tool. On first use it scans your machine for cookies, history and temporary files related to popular browsers, as well as files from other popular applications. It also includes a registry cleaner and a range of other tools such as an uninstaller, a startup manager, a browser plug-in manager and a duplicate finder. There’s a drive wiper for cleaning up old systems before disposal too.

Read Also: Comprehensive Computer Repair Tools List: A Definitive Guide for Technicians and Enthusiasts

The software also gives you the option to monitor the system in the background and run a clean automatically when a previously specified amount of space can be saved.

Note that there are discounts available when it comes to purchasing larger numbers of licenses. For bigger businesses, there are network and cloud versions available that allow remote management of multiple endpoints. If you want a clean-up tool that’s simple to use and covers all bases, this one is well worth a look.


Although Restoro certainly doesn’t boast the largest feature list we’ve seen, it does a great job of providing the essentials without adding too many unnecessary extras. Numerous problems are scanned for, listed if found, and repaired with the powerful system repair tool. All Restoro scans include built-in malware detection. Any suspicious files will be immediately identified, and you can decide whether or not they need to be removed.

If you have one of the two unlimited use plans, you will benefit from the power of Restoro’s excellent real-time monitoring tools. These are designed to help you keep tabs on your computer, identifying potentially dangerous apps or security breaches before any damage is caused. 

This should be quite self-explanatory, but Restoro’s full money-back guarantee basically means that you can request a full refund if you’re not happy with the program’s performance. The only negative is that the free version allows you to run the software, but not any of the repair tools.

AVG TuneUp

AVG TuneUp has been around for many years, but the current version has a smart, modern look. Run a scan – which takes a while to complete though it does display a graphic indication of progress – and you’re presented with an easily read dashboard display showing which areas need attention. Sadly, when you click on an item for more detail, the style of the application proves to be inconsistent.

As well as dealing with browser data it cleans up system logs and caches, looks for registry problems and broken shortcuts, helps manage startup and shutdown, and checks for disk fragmentation. There’s an automatic maintenance option and a performance advisor that offers tips for speeding up the system – by disabling background tasks, for example. The program can also produce a monthly optimization report.

Again, bulk discounts are available when buying for multiple systems. With its useful tips and clear interface this is a good choice for non-technical users.

Ashampoo WinOptimizer

Ashampoo WinOptimizer is compatible with all versions of Windows from 7 onward. The freshly overhauled interface is clear and there’s a choice of styles when you install the program. Click the search button to begin the optimization process – once it’s complete you have the option to examine the details of what the program has found, or just run an automatic fix.

Ashampoo’s effort does the usual file and registry clean-ups, plus it provides additional tools including a backup manager so you can roll back changes should a cleaning process mess something up. It also includes a Privacy Control Module for Windows 10 which allows you to manage what data is shared with Microsoft; a pretty nifty touch.

There’s an auto-clean option, too, and a live tuner which optimizes performance by managing background tasks. Furthermore, there’s a new SSD Wizard for optimizing solid-state drives.

Discounts are available for multiple licenses, plus there’s a fully functional free trial to allow you to try the program for yourself. WinOptimizer scans quickly and provides a lot of data but you do need to drill down into the interface to find some of it. The program also constantly tries to sell you other products which is a bit irritating.

When deciding which system utilities and repair software to use, first consider what your actual needs are, as free or budget options may only provide basic features, so if you need to use advanced tools you may find a more expensive platform is better suited to you. Additionally, higher-end software can usually cater for every need, so do ensure you have a good idea of which features you think you may require from your system utilities and repair software.

Home-Based Business Setup: Cost-Effective Infrastructure

The first step to organize your computer repair workspace is to choose a suitable location. Ideally, you want a space that is clean, dry, well-lit, and ventilated. You also want to avoid areas that are exposed to direct sunlight, dust, moisture, or extreme temperatures. If possible, choose a space that has a door or a lock to prevent unauthorized access or interference. You also want to make sure that you have enough power outlets, internet access, and phone service.

Arrange your furniture and equipment

The next step to organize your computer repair workspace is to arrange your furniture and equipment. You want to have a sturdy and spacious desk or table that can accommodate your computer, monitor, keyboard, mouse, and other peripherals. You also want to have a comfortable and ergonomic chair that supports your posture and reduces fatigue. You may want to invest in some shelves, drawers, cabinets, or bins to store your tools, parts, manuals, and documents. You may also want to have a trash can, a recycling bin, and a fire extinguisher nearby.

Label and sort your items

The third step to organizing your computer repair workspace is to label and sort your items. You want to have a system that allows you to easily find and access what you need. You can use labels, color codes, or symbols to mark your items according to their type, function, or status. For example, you can label your tools by their size, shape, or use. You can label your parts by their model, compatibility, or condition. You can label your manuals by their topic, language, or edition. You can also sort your items into categories, such as screws, cables, adapters, batteries, etc.

Keep your workspace clean and tidy

The fourth step to organizing your computer repair workspace is to keep it clean and tidy. You want to avoid clutter, dirt, or spills that can damage your equipment or cause accidents. You should regularly wipe down your desk, keyboard, mouse, and monitor with a soft cloth and a mild cleaner. You should also vacuum or sweep the floor and empty the trash and recycling bins. You should also put away your tools and parts after each use and dispose of any unwanted or broken items.

Follow safety and security rules

The fifth step to organizing your computer repair workspace is to follow safety and security rules. You want to protect yourself, your clients, and your devices from harm or theft. You should always wear protective gear, such as gloves, goggles, or masks when handling hazardous materials or components. You should also unplug your devices and turn off the power before opening them or making any repairs. You should also back up your data and encrypt your files before working on them. You should also lock your door or your computer when you leave your workspace or take a break.

Customize your workspace to your preferences

The sixth and final step to organizing your computer repair workspace is to customize it to your preferences. You want to make your workspace a pleasant and productive place to work. You can add some personal touches, such as photos, posters, plants, or music, to make it more comfortable and inspiring. You can also adjust the lighting, temperature, or noise level to suit your mood and needs. You can also experiment with different layouts, colors, or accessories to find what works best for you.

Building Relationships: Collaborations and Partnerships

The most important factor that determines your reputation and referrals is the quality of your service. You need to provide reliable, professional, and timely solutions to your clients’ computer problems. You also need to communicate clearly, explain your fees and warranties, and follow up after the job is done. Make sure you have the right tools, software, and certifications to handle any computer repair challenge.

Create a website and social media presence

In today’s digital world, you need to have an online presence to showcase your skills and services. A website and social media accounts can help you reach potential clients, share your portfolio and testimonials, and offer tips and advice. You can also use online platforms to advertise your business, collect reviews, and interact with your audience. Make sure your website and social media profiles are attractive, informative, and easy to navigate.

Build relationships with local businesses and organizations

Another way to find new clients and generate repeat business is to network with local businesses and organizations that need computer repair services. You can offer discounts, packages, or referrals to attract and retain their business. You can also join local chambers of commerce, trade associations, or community groups to showcase your expertise and credibility. By building relationships with local stakeholders, you can create a loyal and diverse customer base.

Expand your skills and services

To stay competitive and relevant in the computer repair industry, you need to keep up with the latest trends and technologies. You can expand your skills and services by taking courses, attending workshops, or obtaining certifications. You can also offer additional services such as data recovery, virus removal, network setup, or hardware upgrades. By expanding your skills and services, you can increase your value and appeal to a wider range of clients.

Ask for feedback and referrals

One of the best ways to attract and keep computer repair clients is to ask for feedback and referrals. Feedback can help you improve your service quality, identify your strengths and weaknesses, and address any issues or complaints. Referrals can help you grow your business, reach new customers, and reward your existing ones. You can ask for feedback and referrals by sending surveys, emails, or cards, or by creating a referral program or incentive.

Provide excellent customer service

Finally, you need to provide excellent customer service to attract and keep computer repair clients. Customer service is not only about fixing computers, but also about making your clients feel valued, respected, and satisfied. You can provide excellent customer service by being friendly, courteous, and attentive, by listening to your clients’ needs and expectations, by solving their problems quickly and efficiently, and by exceeding their expectations.

Seek and offer help

A fine way to collaborate with other service desk technicians and managers is to seek and offer help when you need it or when you can provide it. For example, you can ask for help from your peers or managers when you encounter a problem that you cannot solve, or when you need advice or guidance. You can also offer help to your peers or managers when you have expertise or experience that can benefit them, or when you see an opportunity to improve a process or a solution. Seeking and offering help can help you learn from others, build trust, and enhance your skills.

Share your knowledge

Another way to collaborate with other service desk technicians and managers is to share your knowledge with them. For example, you can share your tips, tricks, and tools that can make your work easier, faster, or better. You can also share your insights, feedback, and suggestions that can help others improve their work or learn something new. Sharing your knowledge can help you establish your reputation, contribute to your team, and grow your career.

Customer Service Excellence: Building a Reputation

Be honest and transparent

One of the best ways to protect your reputation is to be honest and transparent with your clients and colleagues. This means being clear about your services, prices, policies, and expectations. Don’t promise what you can’t deliver, don’t overcharge, and don’t hide any issues or mistakes. If you encounter any problems or delays, communicate them promptly and professionally. If you make a mistake, apologize and fix it as soon as possible. By being honest and transparent, you will show your clients that you respect them and value their trust.

Provide quality service

Another key factor in protecting your reputation is to provide quality service to your clients. This means not only fixing their computer problems but also exceeding their expectations and satisfying their needs. To provide quality service, you need to have the right skills, tools, and knowledge. You also need to be responsive, courteous, and helpful. Follow up with your clients after the service, ask for feedback, and thank them for their business. By providing quality service, you will demonstrate your professionalism and expertise.

Manage your online presence

In today’s digital world, your online presence can have a significant impact on your reputation. Your website, social media profiles, online reviews, and other platforms can showcase your work, attract new clients, and enhance your credibility. But they can also expose you to negative comments, false accusations, or unfair criticism.

To manage your online presence, you need to monitor what is being said about you and your business, respond to reviews and feedback, and address any issues or complaints. You also need to update your online content regularly, share useful information, and engage with your audience. By managing your online presence, you will create a positive image and reputation.

Join a professional network

Another way to protect your reputation is to join a professional network of computer repair pros. A professional network can provide you with support, advice, referrals, and opportunities. You can learn from other experts, share your knowledge, and collaborate on projects. You can also benefit from the collective reputation and credibility of the network, as well as the resources and tools it offers.

To join a professional network, you need to find one that suits your niche, goals, and values. You also need to follow its rules, standards, and ethics. By joining a professional network, you will enhance your reputation and grow your business.

Handle disputes and conflicts

Finally, to protect your reputation, you need to handle any disputes and conflicts that may arise with your clients, colleagues, or competitors. Disputes and conflicts can damage your reputation if they are not resolved quickly, fairly, and professionally. They can also lead to legal troubles, financial losses, or emotional stress.

To handle disputes and conflicts, you need to listen to the other party, understand their perspective, and find a mutually acceptable solution. You also need to avoid escalating the situation, making personal attacks, or spreading rumors. By handling disputes and conflicts, you will protect your reputation and relationships.

Alternative Funding and Revenue Streams: Bootstrapping Techniques

It’s certainly a terrific thing that your computer business can make money in a variety of methods. Maybe you aren’t putting in as much effort as you should in some areas, or you haven’t yet explored every option on the list. If so, going over this list should assist you in creating some new sources of income or revitalizing those you already have.

IT Consultancy

The lifeblood of almost every computer business is IT consultancy. Usually charged by the hour or by the day, this is probably your main source of income, which justifies its position at the head of this list. However, don’t just skip to the next idea! There are probably some additional forms of IT consultancy that you could offer. Do you assist your clients with disaster recovery/business continuity? Have you helped customers develop their BYOD (Bring Your Own Device) policies? There’s no end to the consultancy services you can offer your clients – they probably just need telling that they need the help.

Support Contracts/Retainers

Now often crossing over with managed services (see below), support contracts are often a source of significant regular income for a computer business. Going beyond pure consultancy, agreeing to a support contract means making a commitment to be there when things go wrong, and to be at the end of the phone to deal with all the routine issues.

Managed Services

Many IT support companies are moving away from break/fix support and consultancy arrangements and instead offering integrated managed services contracts instead. But this needn’t mean that you need to aim to get every client onto an all-inclusive monthly contract. Managed services can mean a whole host of things: Perhaps you could offer managed online backup, mobile device management, or managed Internet security. You’ll certainly find plenty of companies waiting to partner with you and share the revenue – or, alternatively, you can design or repackage services to sell as your own.

Selling Hardware and Software

Your customers will, inevitably, need various types of hardware and software to run their businesses. If you’re not making money by providing it, you’re doing it wrong! Vendors of all kinds are crying out for resellers, so you should, at the very least, be making a commission stream from every item you sell. Even better are commission streams from renewable software products such as antivirus programs or anti-spam services – you only need to “make the sale” once to guarantee a stream of income that will continue indefinitely (or for at least as long as your client is in business and happy with the product or service).

Commissions from Other Firms

You probably experience situations where clients ask for products and services that your computer business can’t (or chooses not to) provide. You should always work to build a network of trusted partner companies to whom you can send these customers. In return, it’s not unfair to expect some financial compensation. “Kickback” is a nasty-sounding word, but if you send a partner business in the form of a client who’s going to earn them thousands, it’s only right to agree to a proportion of the revenue politely.


“Training” can mean anything from teaching individual technophobes to use their computers to training entire companies or departments how to use a new system or product – and there’s plenty of demand for both. Not everyone has the natural aptitude for technical training. Experienced techies sometimes find it difficult (and frustrating) to explain computing in plain English, but if you can do it, or have a team member who can, you shouldn’t have to look too far to find potential revenue.

Software Development

Companies will often need software tools, bespoke (custom) databases, and mobile apps. Is it worth adding a developer to your team, or outsourcing the work so that you can earn some profit? If customers need software, they will have to get it from somewhere – so why not from you?

Adapting to Trends: Staying Relevant in the Industry

One of the most important ways to prepare for the future of computer repair is to update your skills and certifications regularly. The computer repair industry is constantly changing, and new technologies, standards, and protocols emerge every year. You need to stay on top of them and demonstrate your competence and credibility to your customers and employers.

You can do this by taking online courses, attending workshops, reading blogs and forums, and getting certified by reputable organizations such as CompTIA, Microsoft, or Cisco. These certifications can help you gain recognition, increase your income, and expand your career opportunities.

Invest in quality tools and equipment

Another way to prepare for the future of computer repair is to invest in quality tools and equipment that can help you perform your tasks efficiently and effectively. You need to have a reliable and versatile set of tools that can handle different types of hardware and software issues, such as screwdrivers, pliers, tweezers, multimeters, soldering irons, flash drives, diagnostic software, and anti-static mats.

You also need to have a good laptop or tablet that can run various operating systems and applications, as well as a fast and secure internet connection that can allow you to access online resources and remote support platforms. Having the right tools and equipment can save you time, money, and frustration, and improve your customer satisfaction.

Follow the best practices and standards

A third way to prepare for the future of computer repair is to follow the best practices and standards that govern the industry and ensure quality and safety. You need to adhere to the ethical and legal guidelines that protect your customers’ privacy and data, such as the GDPR, the CCPA, or the HIPAA. You also need to follow the technical and operational standards that ensure your work is consistent and reliable, such as the ITIL, the ISO, or the NIST. These practices and standards can help you avoid errors, disputes, and liabilities, and enhance your reputation and trustworthiness.

Embrace new technologies and opportunities

A fourth way to prepare for the future of computer repair is to embrace new technologies and opportunities that can expand your services and markets. You need to be aware of the emerging trends and innovations that are shaping the computer repair industry, such as cloud computing, artificial intelligence, the internet of things, 5G, cybersecurity, and blockchain.

You also need to be open to new business models and strategies that can help you reach more customers and generate more revenue, such as subscription-based services, online platforms, mobile apps, and social media. These technologies and opportunities can help you diversify your offerings, increase your value, and stay competitive.

Network with other professionals and customers

A fifth way to prepare for the future of computer repair is to network with other professionals and customers who can support your growth and development. You need to build and maintain relationships with other technicians, vendors, mentors, and experts who can share their knowledge, experience, and advice with you.

You also need to connect and communicate with your current and potential customers who can provide you with feedback, referrals, and testimonials. You can do this by joining online communities, attending events, sending newsletters, asking for reviews, and offering incentives. Networking can help you learn new skills, discover new opportunities, and increase your visibility and credibility.

Keep learning and improving

A sixth way to prepare for the future of computer repair is to keep learning and improving yourself as a professional and as a person. You need to have a growth mindset that allows you to embrace challenges, learn from mistakes, and seek feedback. You also need to have a passion for computer repair that motivates you to pursue excellence, innovation, and customer satisfaction. You can do this by setting goals, tracking progress, celebrating achievements, and rewarding yourself. Keeping learning and improving can help you stay motivated, confident, and relevant in the computer repair industry.


Launching a computer repair business with no money requires a combination of resourcefulness, dedication, and a strategic mindset. This comprehensive guide serves as a roadmap for aspiring entrepreneurs, offering practical steps and creative solutions to overcome financial constraints and build a successful venture. By leveraging skills, utilizing free tools, and focusing on customer service excellence, individuals can not only enter the competitive market of computer repair but also thrive and carve a niche for themselves in the ever-evolving world of technology.

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