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The most recent PS5 model is being praised for its enormous 4k resolution support and 8k resolution. As a result, you can enjoy the greatest gaming experience possible with immersive graphics.

Despite its quick loading capability, a new issue is being faced by many users. The PS5 console frequently has a screen blackout when connected to a TV.

When they turned on the console, many users said it opened first. The PlayStation logo then appeared on the open TV screen. However, the screen abruptly turned black and stopped loading after that. Additionally, several individuals claimed that the screen had the phrase “No HDMI signal found.”

This problem can be annoying and often is a recurring issue with many PS5 users. Fortunately, there are ways to solve this problem. So, read on to know more about how to counter this problem and what you need to do if you encounter the recurring black screen with PS5.

Why Does this Black Screen Happen with PS5?

There can be multiple issues behind this black screen phenomenon with PS5.

  • In most cases, this happens as the HDMI connection between your TV and the console is lost. However, it can occur due to a loosely connected or damaged cable.
  • But, there are other reasons like the TV model issue. For example, if the PS5 game output resolution is higher than the resolution limit of the TV model, the black screen can happen.
  • It happens because the PS5 doesn’t change its resolution per the TV resolution limit. So, if the resolution is lower than the desired limit, the TV will not be able to display the graphics, and it will display only a black screen. Hence, getting a 4K supported TV is better if you are getting a PS5.
  • Some experts have also expressed that software issues often lead to frequent black screens. For example, if the PS5 software is not updated or is incompatible with the TV software, you may experience this problem.
  • Another main reason behind the black screen is the hardware issue. If the device hardware is damaged somehow, this can happen sometimes.
  • If your gaming console does not power up properly, it may lead to a recurring black screen.
  • Some experts also suggest that the Rest mode may lead to the black screen. If the game console does not exit the rest mode correctly, it may abruptly go back into the rest mode, resulting in a recurrent black screen.

How to Fix PS5 Green Screen of Death

PS5 green screen of death usually happens due to the connection issues between the PS5 console and the TV. If you encounter the PS5 screen of death, you can try the following solutions.

Solution 1: Try Another HDMI Port

Generally, a PS5 console can be connected to a TV via an HDMI cable. However, an improper HDMI connection is one of the most common reasons for the PS5 green screen of death. To troubleshoot the problem, you can try to use a different HDMI port on your TV.

According to Sony, the PS5 can work with any HDMI. For better performance, it is recommended to use HDMI 2.1. However, if your TV doesn’t support HDMI 2.1, you might need to try an HDMI 1.4 port.

After changing the HDMI port, you can restart your PS5 and check whether the PS5 green screen of death is fixed. If it appears again, you should move on to the next solution.

Solution 2: Disable HDR on Your TV

If you are using the HDR or any gaming mode on your TV, please disable them. Some users have fixed the PS5 green screen after disabling them. It is easy to operate and you should also have a try.

Solution 3: Get Out of Rest Mode

Similar to PS4, PS5 is built with a Rest Mode that enables you to wake up the PS5 console in seconds. However, this mode can cause crashing issues sometimes. Unfortunately, PS5 hasn’t released any solutions to the problem. Therefore, you’d better disable the Rest Mode while playing the console.

To disable PS5 Rest Mode, you can go to Settings > System > Power Saving > Set Time Until PS5 Enters Rest Mode. Then select Don’t Put in Rest Mode.

If you cannot access PS5 settings due to the PS5 green screen of death, you can continue with the next solution.

Solution 4: Check for TV Issues

If your TV doesn’t work properly, you could also encounter the green screen on PS5. To troubleshoot the problem, you can try to connect your PS5 to another TV. If the green screen doesn’t appear, it indicates your TV is the reason why you encounter the problem.

Read Also: Can PS5 Play Xbox One Games?

To solve the problem, you should make sure your TV is running the latest firmware software. As for how to install the firmware and software updates on a TV, you can refer to the tutorial from Sony.

If updating the firmware doesn’t help, either, you might need to restore your TV to default settings.

Unfortunately, if you tried all the solutions you can find but the PS5 green screen still exists, you might need to contact PlayStation Support for more solutions.

Below are some other things you can look into.

TV or Monitor is Off or Does Not Work

Before troubleshooting any issues, ensure the TV or monitor you are using is powered on and working correctly. If you have a smart TV, ensure you have installed the newest software.

  1. Turn the TV or Monitor off and then on.
  2. Connect a different console or DVD player to the TV to ensure the TV works.
  3. If another device shows a working image with no issues, the problem likely comes from the PS5, possibly from its HDMI connection.
  4. If you can’t get any device to show an image on the TV or monitor, try plugging the PS5’s HDMI cable into another TV or monitor.

Faulty HDMI Cable Connection

If your TV or monitor turns on and displays other devices, it is possible the HDMI cord that connects the PS5 to the TV is damaged or improperly connected. The HDMI port the console is plugged into might be broken.

  1. Check the PS5 HDMI cord for damage. If you can’t see any visible damage, try a new HDMI cord and plug it into the PS5 and TV.
  2. Plug the HDMI cord into a different port on your TV if there’s more than one. If another device shows up on the TV using a different HMDI port, connect the PS5 HDMI cord to that port. Be sure to adjust the input settings to ensure that your screen is set to display the proper port’s input.

Note: Ensure the HDMI input on your TV or monitor is set up to use version 2.0 or 2.1. HDMI 2.1 allows the PS5 to support higher frame rates than the PS4.

PS5 Console Did Not Power Up Correctly

If you’ve tried different TVs and HDMI cords and ports, the PS5 console is likely the source of the problem. If your PS5 turns on, but your TV or monitor is black or not showing the PS5 user interface, force shut down the console.

  1. Turn on the PS5 console.
  2. Press and hold the power button.
  3. Once you hear two beeps, let go of the power button.
  4. Wait for 20 minutes while the PS5 cools down.
  5. Turn on the PS5.

If performing a force shutdown did not fix the issue, complete a power cycle.

  1. Press and hold the console’s power button until the white light stops flashing.
  2. Remove the power cable.
  3. Wait at least 20 minutes while the power drains.
  4. Reconnect the power cable and turn on your PS5.

If the force shutdown and power cycle did not get the image back on your TV screen, you will need to attempt the solutions below.

Rest Mode Glitch

The Rest Mode feature on the PS5 can cause power issues and prevent your PS5 from displaying correctly on a TV if the console cannot exit the mode properly. If the black screen problem started after the console went into Rest Mode, perform the above solutions: force shut down and power cycle.

If those solutions did not fix the problem, boot your PS5 in safe mode:

  1. Hold the power button for three seconds to turn off the PS5.
  2. Press and hold the power button until you hear two beeps. Release the button after the second beep.
  3. Connect your Dual Sense controller using the USB cable.
  4. Press the PS button on the controller.

If the screen shows up, try restarting your PS5 again to see if the screen shows up now in normal operation mode. If it doesn’t boot back into safe mode by repeating the above steps and rebuild the console’s database in safe mode:

  1. Turn off the PS5.
  2. Press and hold the power button until you hear two beeps.
  3. Connect your Dual Sense controller.
    • Note: You must plug in the controller.
  4. Select Rebuild Database.

Your system should restart after rebuilding the database and boot into normal operation mode. The process may have restored certain video/display settings back to default.

If your screen shows up, your black screen issue may have been caused by incorrect settings or the rest mode glitch. Until Sony releases a patch that fixes Rest Mode, you should turn it off in console settings.

If your screen remains black, you’ll need to continue to the next section.

TV or Monitor Cannot Handle PS5’s Video Settings

This issue is most likely to occur when you plug your PS5 into a new TV or display that differs from the display you used when setting up your PS5. Your PS5’s display setting may not be compatible with your existing display, so you should change its video output in Safe Mode.

  1. Hold the power button for three seconds to turn off the PS5.
  2. Press and hold the power button until you hear two beeps. Release the button after the second beep.
  3. Connect your Dual Sense controller using the USB cable.
  4. Press the PS button on the controller.
  5. If the screen appears, select Change Video Output.
  6. Select Change Resolution.
  7. Wait for the PS5 to restart.
  8. Select the supported resolution for your device.

What to do if PS5 Did Not Display on TV?

So, your PS5 is in perfect condition. But, the TV does not display anything and has a black screen. Well, probably your TV has some issues related to the HDMI channel or port. As it has been said before, the HDMI cable condition or channel issue often leads to a black screen for PS5.

If your TV does not have an HDMI port, switching to a TV with an HDMI connection port is better. You probably need to change the cable if there is an HDMI connection.

1. Change Your HDMI Cable

Check if the PS5 turns on. The console is in the proper condition if it turns on with glowing white light. Hence, you need to check out the HDMI cable. Try using the cable with any other device, like a PC or laptop. If the cable works in other devices properly, it is incompatible with the console or the TV you are using.

The PS5 bundle box comes with an HDMI 2.1 cable. If that cable is damaged, you need to replace it.

Go for a 2.1 cable that is compatible with your TV model. Alternatively, you can also use an HDMI 2.0 cable.

2. Pick the Correct Channel

The next important thing you need to do is check if you have selected the right channel for your console. Most TV models come with multiple HDMI channels, and you can choose the wrong channel, resulting in a black screen. You need to select a suitable channel that supports the game’s resolution. Try switching between the ports to check which channel works. If you find the right one, ensure to rename it and mark that channel and respective port for future convenience.

Final

Although the PS5 system has superb hardware and software, occasionally there may be issues. But there are also approaches to these issues. It is best to seek advice at the closest Sony service centre if you have not yet discovered a workable solution. You can receive the precise remedy for the black screen problem from the service center’s experts.

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