We are going to deliver a troubleshooting guide on how to fix the Samsung Galaxy Note 8 black screen of death. The Black Screen of Death (BSoD) is one of Samsung’s most dreaded troubles, and it looks that many Galaxy Note 8 owners are experiencing it as well. This issue is described to our attention by a few of our readers. Also, we feel obligated to address it for the sake of our readers.
This issue could be anything from a tiny software glitch or crash to a more severe hardware issue, based on our expertise. The most we can do is rule out the possibility that the issue is only due to firmware. If it is, we may be able to fix it; but, if it is a hardware issue, we have experts that can evaluate and repair your phone.
Before we begin, if you are experiencing any other problems with your device, please visit the article of the Vibration is not working in Samsung phone, since we have previously handled some of the most prevalent difficulties with this Samsung. If you continue to require our guide after that, please fill out and publish our touch form.
Fixing of Samsung Galaxy Note 8 Black Screen Issue
Our first objective is to figure out what the problem is so that we can try to come up with a solution. I’ll give you some things you can do to rule out each scenario. If the problem is still not fixed at the end of our troubleshooting. It could be an indication of a more serious problem. So, you’ll need to visit a professional. Here’s what I recommend you do.
Restart Your Phone
A system crash has been the root of many of our previous issues with a black and unresponsive screen. The smartphone may also emerge as unresponsive due to this, and irrespective of what you do, it’s going to now no longer respond.
You can usually get your phone to come on again after we take out the battery for phones that have a replaceable one. However, the Note 8 does not have a detachable battery, therefore this process is not possible. However, the Note 8 includes an onboard battery, this procedure is not possible.
- While holding the Volume Down key, simultaneously press and hold the Power key. Stay both keys pressed at least 7 to 10 seconds, or until the screen lights up.
If your device turns on after you’ve done this, the problem was either a minor system glitch or a crash. Although that is a fix, there’s no assure that the trouble will now no longer reappear withinside the future.
Charging Your Phone
If the Forced Restart procedure did not resolve the issue, the next step is to ensure that the phone has sufficient battery power. Connect your phone to the other end of the cable by plugging it into a working wall outlet. Allow it to charge for at least ten minutes, regardless of whether it displays the typical charging signs.
Try turning the phone on after allowing the battery to charge for a while to see if it works. Better yet, perform a forced restart while the device is plugged in. If the phone is successfully turned on and booted. Then you may feel certain that your gadget has no severe issues other than a depleted battery. If it still won’t switch on, you’ll have to try some additional options.
Running in safe mode
There’s a chance that the issue is caused by one or more programs, and third-party apps are more likely than not to create system conflict. We must rule out this possibility, so try restarting your phone safely. All third-party apps and services should be temporarily disabled at this moment. Because if one of them is causing the problem, your phone should boot into this mode. You ought to best try this when you have already attempted to fee the smartphone and restarted it without success. Follow these instructions to attempt running the Note 8 in safe mode.
- Switched off your phone.
- Once Past the model name screen, press and hold the Power key at once.
- When you will appered a “SAMSUNG” word, release the Power key.
- After releasing the Power key, press and hold the Volume down key immediately .
- Continuesly hold the Volume down key until the device restarts completely.
- In the lower left corner of the screen, a safe mode icon will appear.
- When you see Safe Mode, release the Volume down key.
If your phone started in this mode when you turned it on, reboot it properly to check if it starts in regular mode this time. If not, restart your computer in safe mode and search for and delete the apps that are causing the problem:
- Touch on empty area for launch the Apps tray from the Home screen.
- Select Apps from the drop-down menu under Settings.
- To see pre-installed programs, hit the 3 dots icon > Show system apps, or tap the appropriate app from the default list.
- Select the desired program by tapping it.
- Select Uninstall from the menu.
- To confirm, tap Uninstall once more.
If the device continues to refuse to answer, proceed to the following step.
Try starting it up in Recovery Mode
Try starting it up in Recovery Mode. What we’re aiming to accomplish here is to start your phone in every mode to see if it can still switch on into one of the critical environments. You can be certain that your device’s hardware is good.
The issue is with the firmware, there’s a chance it’ll boot into recovery mode. Where you can do a handful of things to improve the speed of your phone. If all goes well, the next step is to clear the cache partition and replace all system caches. If it doesn’t work, try performing a Master reset, which restores the phone’s factory default settings.
How to boot Note8 into recovery mode and clear the cache partition
- Toouch and hold the Volume Up key and the Bixby key together, then press and hold the Power key.
- Release all keys when the Android logo is appeared (It will take between 30 – 60 seconds).
- To clear cache, push the Volume down key in several times.
- Use the Power button to select.
- Push and hold the Volume Down key until the word “yes” is highlighted, then select power button.
- “Reboot system now” is underlined once the wipe cache partition is complete.
- To restart the device, again touch the Power key.
Process of master reset on a Samsung Galaxy Note 8 via recovery mode
Please be aware that following the reset, all of your files and personal data will be deleted, and you may not be able to restore them. However, you have no choice but to carry out the following procedure:
- Push and hold the Volume Up and Bixby keys together, followed by the Power key.
- Release all when the Android logo appeared (Almost 30-60 second for update).
- Can highlight “wipe data / factory reset,” pushing the Volume down key in several times.
- Using the Power button to select.
- Continusly hold the Volume down key until the option ‘Yes, erase all user data’ appeared.
- Push power button to select and begin the master reset.
- “Reboot system now” is displayed when the master reset is completed.
- To restart the device, press the Power key.
Read more: How to Factory Reset your Android phone
If these steps don’t work to fix the Samsung Galaxy Note 8 Black Screen of Death or your phone won’t start up in recovery mode, you’ll need to take it to a shop to have it looked at by a professional.