Don’t you feel annoyed when you are watching your favorite movie online and the internet connection drops? It happens because the Netgear extender gets disconnected from your device. A lot of users face this issue. Thus, we have come up with the troubleshooting tips by which you can fix this issue. Continue reading.
Why Your Netgear Extender Keeps Dropping Connection?
Before we get to the troubleshooting tips to solve the issue, let’s find the root cause behind it. Some of the common reasons why your Netgear extender keeps disconnecting are:
- Your extender is not placed in the ideal position.
- Chances are that, there is a problem with the hardware configuration.
- The extender and router might have a poor connection.
- The firmware of your extender is outdated.
Now that you are acquainted with the reasons behind the issue, let’s fix it with the help of troubleshooting tips mentioned below:
Fixed: Netgear Extender Keeps Disconnecting
- Reposition Your Extender
If your Netgear extender keeps disconnecting, check if it is placed in the correct position. Consider the following points while relocating your extender:
- Keep your extender in the center of your home.
- Don’t place the extender near concrete walls or corners.
- Avoid placing the Netgear extender near appliances like Bluetooth speakers, microwave ovens, cordless phones, baby monitors, refrigerators, etc. Doing so will ensure that the WiFi signals won’t get interrupted.
- Connect Your WiFi Devices Properly
Once you set up your Netgear extender by accessing the mywifiext setup page, ensure that it is properly connected to the router. You can use a wired or wireless source to establish a connection between your devices. But, for a steady connection, it is recommended to use an Ethernet cable to connect the extender and router.
Note: Make sure that the Ethernet cable is damage-free.
- Update the Firmware
Sometimes, an outdated firmware is the reason why your Netgear extender keeps disconnecting. Chances are that your extender’s firmware might have corrupted. Therefore, it is recommended to update the firmware of the Netgear extender to its latest version. Follow the steps given below to update the firmware of your extender:
- Power up your extender after plugging it into a working wall socket.
- Once the power LED on the extender stabilizes, turn on your PC or laptop.
- Launch any web browser like Google Chrome, Microsoft Edge, Apple Safari, Mozilla Firefox, etc.
- Go to the address bar of your web browser and type 192.168.1.250.
- Press the Enter key.
- As soon as you press the Enter key, the Netgear extender login page will appear.
- Log in to your extender with the default username and password.
- Once the Basic Home screen appears, look for the Firmware Update option.
- Click the Firmware Update option.
- Follow the on-screen instructions and update the firmware of your Netgear WiFi extender.
You can also update the firmware of your Netgear extender using the Netgear Nighthawk app. Hopefully, the firmware update will resolve the issue for you.
- Reset and Reconfigure Your Extender
Does the firmware update also fail to resolve the issue for you? No worries! The ball is still in your court. All you have to do is, restore your Netgear extender to its factory default settings. It can be done effortlessly by pressing the Reset button. Once done, reconfigure your extender and check if the issue is fixed.
If yes, connect your device to Netgear_ext and start enjoying the seamless internet again.
Wrapping Up
This was all about what to do if your Netgear extender keeps disconnecting. We hope that you will be able to resolve this issue by following the troubleshooting tips discussed in this article. Thanks for reading the article.