The Better Business Bureau or BBB “helps people find and recommend businesses, brands and charities they can trust.” They are one of the oldest and most respected resources when you need to research where you spend your money.
The Better Business Bureau (BBB) allows you to look up reviews, find resolved and unresolved claims against a company and, most importantly, get general ratings about a company. Checking a business with the Better Business Bureau (BBB) is easy.
- What is The Better Business Bureau?
- What Does The Better Business Bureau do?
- Better Business Bureau Complaints
- How to File a Complaint With The Better Business Bureau
- How to Report a Company to The Better Business Bureau
- Better Business Bureau Florida
- Better Business Bureau Phone Number
- Better Business Bureau California
- How do I Check a Company With The Better Business Bureau?
- What Does Filing a Complaint With The BBB do?
- When Should I Contact The Better Business Bureau?
- What to do if a Business Rip You Off
- How do I Check if a Business is Legitimate?
- What if a Business is Not Listed With The BBB?
- How Much Does it Cost to Get Accredited With The BBB?
- Can The BBB Get me a Refund?
- Is BBB Worth The Cost?
- What Happens if a Business Doesn’t Respond to a BBB Complaint?
- What is The Better Business Bureau Email Address?
- Is The Better Business Bureau a Government Agency?
- How Does BBB Make Money?
- How Can I Improve my BBB Rating?
- What Does BBB Accredited Mean?
- What Are The Core Services of The Better Business Bureau?
- Do Businesses Pay For BBB Ratings?
- What Does a BBB A+ Ratings?
- Do I Have to Respond to The Better Business Bureau?
- Better Business Bureau NJ
- Better Business Bureau NY
- Better Business Bureau Texas
- Better Business Bureau PA
What is The Better Business Bureau?
The BBB is a nonprofit membership organization with chapters throughout North America that, according to its website, are “focused on advancing marketplace trust.” It promotes that mission primarily through two functions: rating businesses based on their reliability and performance, and facilitating the resolution of consumer complaints.
The bureau also provides consumer education and offers several programs aimed at helping businesses adopt best practices.
Read Also: Android App Development for Business
The BBB collects revenue through corporate memberships, which allows it to provide consumers access to its directory of business profiles at no cost. Through its website, individuals can look up specific businesses or browse providers in a particular industry.
Each profile contains basic information about the company, including its address, phone number, and a number of years in operation. It also shows the business’s BBB grade—on a scale of “A” to “F”—as well as customer reviews and information about consumer complaints.
What Does The Better Business Bureau do?
The Better Business Bureau, or BBB, is a non-profit corporation that uses an Accredited Businesses system to assign rankings to businesses, charities and non-profit organizations.
The BBB stores data about companies and uses dispute resolution procedures established by the Council of the Better Business Bureaus. Local BBBs administer procedures designed for consumers to file complaints against accredited and non-accredited businesses.
Better Business Bureau Complaints
Besides providing ratings, the BBB also acts as an intermediary between businesses and consumers who have disputes with them. If you want to lodge a complaint about a company with the bureau, you can do that on the BBB website or by writing a letter to the bureau.
Accredited businesses are supposed to respond to consumer complaints within 14 days after they’re received (which may be two days after they’re filed). If the business doesn’t respond, the BBB sends a second notice to the company. It also lets you know when the business responds, or if it doesn’t respond at all. Complaints are usually closed within about 30 days from the filing date.
Of course, just because a company responds, doesn’t mean you’ll find it satisfactory. In that case, the BBB can request a second response from the business. It may also recommend mediation or arbitration.
Once a complaint is closed, it will be assigned one of these statuses:
- Resolved
- Answered
- Unresolved
- Unanswered
- Unpursuable
How to File a Complaint With The Better Business Bureau
The BBB won’t process anonymous complaints, so you’ll be required to provide your contact information in any complaint you file with them.
Additionally, BBB complaints must include the company’s name and enough information to forward the complaint to the company. Finally, the complaint must involve a consumer-to-business or business-to-business transaction that relates to the advertisement or sale of a product or service.
You’ll receive an email confirmation after you’ve successfully filed your complaint with the BBB. It should include information on which BBB office is handling your complaint and provide a link to a PDF file of your complaint for your review.
You might receive direct contact from a Dispute Resolution Specialist, who will work with you until the matter is resolved or until the BBB reaches a dead end.
How to Report a Company to The Better Business Bureau
The BBB allows you to file a complaint online with just a few easy steps:
- Visit the BBB online
- Search for the company’s name, and specifically search for the location where you did business if it’s a nationwide business
- Click on the company you want to file the complaint against from the list of results
- Click the link that says “File a Complaint” on the company profile
- You’ll be given three options: 1) “File a complaint” 2) “File a review” or 3) “File a scam report”
Better Business Bureau Florida
BUSINESS SERVICES-MISCELLANEOUS, NON-PROFIT ORGANIZATIONS Pensacola FL
Member Since: 1999-07-06
Address:912 E. Gadsden St.Pensacola, FL 32501
Phone: (800) 729-9226
Email: info@nwfl.bbb.org
Website: www.nwfl.bbb.org
Better Business Bureau Phone Number
The BBB might call your small business. There are legitimate reasons to contact you this way. Like explaining the benefits of BBB accreditation.
Still, you need to be suspicious if the caller asks for personal information like credit card or bank numbers. Best to call the local BBB office if you suspect the call is a scam.
Better Business Bureau California
The BBB Foundation provides dispute resolution services to over 31,320 people and information and/or referrals to over 84,780 people in Fresno, Kern, Tulare, Solano and Merced Counties.
Cy Pres California Award, administered by the BBB Foundation, highlighted BBB consumer protection and redress activities protecting California consumers from false advertising; educating consumers about the rights recreated by the California Unfair Competition Law, False Advertising Law and Consumer Legal Remedies Act as well as best practices consumers should expect under BBB ethical standards such as the BBB Code of Advertising.
Also educating California consumers about the availability of complaint resolution services through the network of California BBBs to offer redress of injuries caused by false adverting to be focused during the holiday shopping season.
How do I Check a Company With The Better Business Bureau?
From the Better Business Bureau’s homepage, you have a few options to find the business you are looking for.
To find local BBB accredited businesses, follow these steps:
- Open up a browser and go to the Better Business Bureau website.
- Select the FIND YOUR BBB tab.
- Type in your city and state or zip code.
- Select the Search button.You will be redirected to the appropriate page where you can use the search tool to search for categories or specific local businesses.
- To search a specific business name, choose the Name option above the search bar. For example, you could search for “Bob’s Auto Repair.” You will see a list of options. Once you choose the business, you can see the BBB rating and any reviews or cases related to your search.
- To search a category, select the Category option and fill in the type of service you are seeking. For example, you could type “auto repair.” You will be provided with a list of accredited options that fit your search category. From here, you can view the Better Business Bureau Profile to see a rating or request a quote.
What Does Filing a Complaint With The BBB do?
After a complaint is filed with the Better Business Bureau, it determines whether it is an issue that they can handle. For example, the BBB does not deal with pricing, policies, employer or employee disputes, or anything concerning professional procedures or a government agency.
If the dispute concerns a clear business transaction, they will send a copy to the business referenced to get its input about the matter.
The Better Business Bureau encourages companies to answer customer complaints that were filed with it. Businesses have 30 days to respond before further steps are taken.
When a dispute is handled to each party’s satisfaction, the BBB should be notified so that it can close its file. The BBB will contact the customer to ensure that the issue was resolved, so businesses need to keep accurate records of their attempts to resolve complaints.
Businesses may answer customer complaints with resolution proposals, which the Better Business Bureau will submit to the customer. Once the customer is in agreement, the BBB will close its case. The resolution is then reflected on the BBB business reliability report positively. If a business has made an attempt to resolve the issue, or feels it was not at fault, the complaint will enter an arbitration or mediation process.
Mediation and Arbitration
If the matter goes to mediation, a neutral third party will work with both sides until they come to a mutual agreement. A professionally trained mediator will guide the parties through the process. If arbitration is chosen, the arbitrator will weigh the evidence presented to come to a conclusion. Meeting locations will be chosen by the BBB at mutually convenient times for each party to have confidential sessions, typically for two to three hours.
During these confidential meetings, the problems are clarified to discuss solutions. Mediators strive to help both parties reach an agreeable legally binding solution, whereas an arbitrator will make that decision similar to a judge in a court of law.
BBB Business Record
While the BBB is not government-sanctioned, nor has any state, federal or local government affiliation, it is a resource that consumers regularly use to make purchase and service provider decisions.
Because the BBB archives information about businesses, unanswered complaints are considered unflattering by consumers. Therefore, it is advisable that companies deal with complaints to keep their business records clear and so that it doesn’t dissuade future potential customers.
When Should I Contact The Better Business Bureau?
If you tell your friends that you’re having a problem with a company, someone is bound to tell you to contact the Better Business Bureau (BBB) for help. But can the BBB really help you? Many people are confused about why the BBB actually does. The BBB is primarily a business membership organization, not a government agency. But the BBB can prove a good source of useful information about companies.
Many consumers report feeling frustrated that they did not receive the help they expected from the BBB. Why? Some consumers are surprised to see that the BBB is merely facilitating communication between themselves and a company or that to learn that the BBB was unable to force a company to take action.
This stems from an erroneous perception that the BBB is a government agency. It is not. It is, in fact, a business membership organization with chapters spread across the country.
The BBB does offer consumers a way to communicate with a business and voice their concerns via a third party, but they are ultimately unable to force a business to do anything. Moreover, not all businesses have BBB accreditation, which can cost many hundreds of dollars per year.
Businesses without this accreditation are less likely to communicate with consumers through the BBB versus those who have a paid membership. And just because a business is responding to you through the BBB doesn’t necessarily mean that you’ll get anywhere.
What to do if a Business Rip You Off
M Design Vehicles started doing business around 2012 and became a corporation in 2014. While co-owner Maggie Tobin acknowledges the company owes more than $170,000 in taxes, legal judgments and deposits, the company is capable of moving forward, she said.
What are the options for aggrieved food truck owners, or for anyone who feels like they have been wronged by a business? There are several, but all have limitations.
1. File a report with local police.
Three of M Design’s customers called 911 and requested a Rochester Police Department report during the summer of 2017.
The report indicates that Officer Brian Cala had contacted Assistant District Attorney James Egan and was told that more than one victim would be needed for a scheme to defraud. The Rochester Police Department and District Attorney’s Office declined to comment about the status of any investigation.
2. File a complaint with the state attorney general.
Three food truck owners submitted complaints about M Design Vehicles to the New York state attorney general’s Bureau of Consumer Frauds and Protection, according to documents obtained via a Freedom of Information Law request. (Two are included in the investigative story.) Two truck owners received form letters stating that the office does not intervene in private disputes between businesses.
3. Submit a review or complaint to the Better Business Bureau.
The Better Business Bureau (BBB) is a nonprofit institution that helps mediate disputes with businesses. Its website can be useful for checking out a business. But until the Democrat and Chronicle called the BBB’s western New York office as part of this investigation, the bureau did not even have a listing for M Design Vehicles.
The call triggered the bureau to make inquiries to M Design, but M Design did not respond. M Design now has a listing with no rating, and BBB’s website indicates the business’ lack of response to BBB’s inquiry.
In January, the regional website posted a complaint from a business which stated that M Design had not paid six invoices dating as far back as May 19, 2017, despite repeatedly promising to make payments.
4. Go to small claims court.
Individual and sole proprietorships may go to small claims court for cases involving as much as $5,000; the fee in New York is $15 to $20 and a lawyer is not required.
Erica Pratico, co-owner of Roadies Diner, went this route in Massachusetts to recover the costs of a $2,000 repair to its truck. The court found in her favor. But Pratico hasn’t received payment, despite promises from Tobin dating back to August 2017. Tobin said she had paid Pratico but has not offered proof of payment.
5. Get a private lawyer.
Several truck owners have retained attorneys. M Design Vehicles also has its own attorney who is helping the company respond to customer disputes, tax liens and so on.
The food truck owners’ attorneys have offered similar advice: that a lawsuit against a company with no assets will be costly and ultimately fruitless. That may be the case with M Design, which has relocated its base of operation from an expansive production facility on Norman Street to a small office on State Street.
How do I Check if a Business is Legitimate?
Fraud is a reoccurring risk that can result in loss, so we look at how you can establish whether you can trust a company or should avoid them at all costs.
Look for specific things on the company’s website that may give away whether or not they are truly legitimate.
Check spelling and grammar
If you notice poor English or poor grammar used frequently on a website that appears to be trading as a UK company, the company may be based overseas. This should appear as a red flag if the company proclaims it is a local business trading near you for example, therefore investigate further before doing any dealings with them.
Check for a business address and landline number
Every website should have a business address and a landline for potential customers to get in contact with them. Check them both, try phoning the company and searching google maps to verify it is an office and not a fraudulent address.
Check for a Privacy Policy
You should also look for a privacy policy and company history on the site – this may state how long the company has been in operation, their ethical stance and their mission statement. Typically, a privacy policy will also confirm their registered business address and company name, allowing you to do an official company credit search through a trusted credit reporting agency like Creditsafe.
Check for a company number
This could either sit within a company’s privacy policy or its terms and conditions. Every limited company within the UK has a registered company number, and it should be displayed along with the place of registration on their website as a result of legislation (First Company Law Amendment Directive) that was implemented in 2006.
Check the WHOIS database
www.who.is allows you to check the domain name registrant information and sometimes confirm a business address and contact name. It will also provide you with useful information like when the domain name was registered so you can understand how long the website has been running.
If the website has only recently been registered or the registrant information is protected, this could be a sign that the company is not genuine.
Check whether the business exists on an official company register such as Companies House or get a detailed report from a credit reference agency such as Creditsafe.
Companies House
If you are dealing with a limited company then they will be required to list quite a substantial amount of information to Companies House. They would have to register their business there and their annual accounts. Companies House can show you the registered office address, company status, and company type.
It can also show you things such as incorporation date and previous company names. You can see who the directors are and persons with significant control. It also allows you to look at individual director’s profiles to see all their previous appointment history.
The Financial Services Register (FCA)
If a company offers financial services or associated products then you should be able to find them through a quick search on this site. If they do not appear on this site but fall into an industry that would need to be regulated by the FCA we would advise you to avoid working with this business.
If you are unsure as to the solvency of a business or want to know if they have the funds or credit to meet your fees then it may be worth running a credit check. Creditsafe is amongst the most popular of all systems and will allow you to check those big contracts and agreements to make sure you do not walk into any trouble.
A company credit report can show you:
Company Verification
Check the company name is registered, the company address, company number, and shareholder information. Where applicable, a company credit report will also show you the company website and the industry code that the company lies within.
Director Details
Every company credit report will give you director and shareholder details, you are then able to view individual director reports that will display current and previous appointments, including appointment and resignation dates. You can also view those companies’ credit reports whether they are still trading or not.
A Company Credit Score
Going beyond verifying a business, a company credit report will also provide a company credit score. A company credit score is an algorithm equation (which in Creditsafe’s case) determines the likelihood of a company becoming insolvent in the next 12 months, with 0 being very unlikely and 100 being very likely.
The higher the credit score, the more stable the company. As many factors influence a company’s credit score, a change to any of these factors can influence the overall credit score. For example, if adverse payment behaviour is filed (such as a CCJ) then this will be taken into consideration and would change the score.
By checking the company credit score you have a basic understanding of how well the company is performing on top of verifying the business. The algorithm does all the hard work for you and provides a baseline answer, but we always recommend looking deeper into a company credit report to make a truly informed decision about a business.
Group Structure
Being able to view a group structure on a company credit report is another benefit of running a credit check. You will then be able to verify not only the business you are thinking to deal with but also any companies within its group structure. For example, the company you are dealing with could be a sister or child company to a bigger operation.
The group structure aspect of a company credit report allows you to see all related companies including the parent/head office company and check their company credit reports for the bigger picture of how that group is performing and how stable they are.
If one company in a group structure runs into trouble, it could have a knock-on effect on the other companies within that group.
There are many ways to check if a company is legitimate, but if something still doesn’t feel right always trust your instincts. If you don’t feel comfortable dealing with a business, don’t deal with them. Fraud is a common and damaging problem for SMEs and the more vigilant business owners are the more they can protect their company.
Always carry out your due diligence on potential customers and suppliers to ensure you are dealing with legitimate businesses.
What if a Business is Not Listed With The BBB?
You can find reviews for businesses on the BBB website even if the business hasn’t paid for accreditation. If a business isn’t appearing on the website at all, it means that no customers have left reviews — good or bad. This doesn’t mean that the business isn’t valid. It may just mean that customers have left their reviews on other websites.
While the BBB is certainly one way to determine a business as reputable, the service is considerable less relevant in the Internet era. Before the common use of the Internet, the BBB handled millions of customer complaints, a number that has dropped to less than a million as of 2012.
Many customers and business owners feel that the BBB isn’t relevant in the modern era, and others find their confidence shaken by reports of foul play in BBB branches.
How Much Does it Cost to Get Accredited With The BBB?
For most small businesses, the accreditation fee will be in the hundreds of dollars. However, the fees depend on two factors: (1) your number of employees, and (2) your local BBB office’s fee schedule.
Each local BBB office has its own fee schedule, and most seem to fall within a 10% range of other chapters. A few local chapters put their fees online. For instance, the St. Louis office publishes the following fees:
| Number of Employees | Accreditation Annual Fees |
|---|---|
| 1 – 3 | $510 |
| 4 – 7 | $585 |
| 8 – 10 | $660 |
| 11 – 49 | $850 |
| 50 – 99 | $1035 |
| 100 – 200 | $1225 |
Check with your local chapter for the actual fees you would be charged. Payment plans are available to let you spread out the cost monthly or quarterly.
Can The BBB Get me a Refund?
Having the BBB mediate your complaint can sometimes result in a refund, but the BBB isn’t able to force companies to fix the dispute. … The best way to get your money back if the company doesn’t refund you through its own policy is to file a fraud complaint through your bank or credit card company.
Is BBB Worth The Cost?
Accredited BBB businesses get several benefits, including:
Consumer Trust. Businesses get the right to associate their brand with the BBB brand, which is synonymous with trust. For example, accredited businesses can display the “BBB accredited business” logo on their front door, website and other places. Consumers look for this Seal.
Competitive Advantage. Accreditation is exclusive and differentiates your business from competitors. Around 400,000 businesses are accredited, according to the BBB website. When you consider that this number is less than 3% of all companies, it is easy to see how those that get accreditation stand out from peers.
Reputation Management. Accredited businesses get extra points toward their BBB rating. Ratings are separate from accreditation. But when a business puts itself through the accreditation process, the BBB is able to assess trustworthiness directly and may award a higher score.
Online Visibility. Your business gets its accreditation status noted in the BBB directory. A business can claim its online profile and add images, videos and other information. You may even get leads sent to your company.
Education and Information. The BBB offers webinars, newsletters and resources to help you run your business.
What Happens if a Business Doesn’t Respond to a BBB Complaint?
BBB directs it’s services to businesses and consumers in North America. Failure to respond a BBB complaint may have a negative impact on the BBB rating of any business, because being responsive to customer complaints is a core element of both BBB Accreditation Standards and BBB Reporting Standards.
What is The Better Business Bureau Email Address?
To report a problem or inquire about the website, please email tech_help@bbb.org. We will only use your email address to respond to you or to forward to the appropriate BBB for a response.
Is The Better Business Bureau a Government Agency?
The Better Business Bureau is not affiliated with any governmental agency. Businesses that affiliate with the BBB and adhere to its standards do so through industry self-regulation. … Nearly 400,000 local businesses in North America are accredited by the BBB.
How Does BBB Make Money?
A self-proclaimed source of mediation and unbiased ratings of millions of businesses across the country, the BBB receives the majority of its revenue from membership fees paid by hundreds of thousands of companies.
Joseph Ridout, a spokesperson for watchdog group Consumer Action, said this structure, where the BBB is “funded by the dues-paying businesses and not the consumers,” presents a “serious conflict of interest.”The BBB, however, says membership dues have nothing to do with the ratings companies receive.
Depending on the size of a business, membership fees range from hundreds of dollars to more than $10,000 a year. Beyond that, members can pay for plaques boasting their BBB accreditation, special seals of approval for their company’s websites and even preferential ad placement with the BBB.
And the pressure to bring in even more paying members is so high that some bureaus pay top salespeople commissions of more than a third of what they bring in, according to interviews with several current and former employees. Others hire outside sales firms to aggressively pitch BBB membership.
How Can I Improve my BBB Rating?
How can a company raise its rating, excluding buying a BBB membership?
1. Reduce the number of complaints
While there are many factors that contribute to your BBB rating, the biggest influencer is the number of complaints the BBB receives about your company. Whether your company has 10 customers or 10,000, having fewer complaints is obviously the best plan of attack.
Set up a system that ensures prompt customer service and delivery of products or services. A great proactive stance can solve problems before they ever get on the Internet or to the BBB.
2. Cooperate
One of the more important things a company can do is to work with the BBB. The BBB likes fast responses to complaints and harshly penalizes companies that don’t work to resolve those complaints. It is entirely possible that your company has complaints and you didn’t know it.
The BBB is actually penalizing some companies that don’t even know what the BBB is. Regardless, those companies are potentially losing sales because of their bad online reputations. When the BBB wants to have an investigator look into your company, do your best to help him or her.
Most importantly, never lie or hide the truth about things like total customers. Always remember that the BBB controls the rating your company gets.
3. Self-audit
Another way to improve your score is to audit your company regularly. Making sure that product descriptions are complete, that estimated delivery times are accurate and that return and warranty policies are carried out without hassle to the customers can go a long way.
Failure to manage little things like these lead to most of the complaints that companies receive. Most people inherently want to enjoy their purchases and not have to complain; bad service and shoddy products push them to go onto the Internet to voice their dissatisfaction.
Online reputation is everything to companies that operate online. The truth is that while paying for membership may raise or ease your company’s rating, the best solution is to just treat the customers like they’re important and follow good practices. If things go wrong, deal with them quickly and effectively.
4. Use review management software
Most people use ReviewMaxer for online review management. ReviewMaxer is a simple, easy-to-use tool that allows you to monitor, gather and promote positive online customer reviews. ReviewMaxer users see an increased average star rating, better SEO and improved online reputation within 60 days.
What Does BBB Accredited Mean?
BBB Accreditation signifies that any business that meets the standards is “committed to making a good faith effort to resolve any consumer complaints.”
The BBB takes into account any reviews received by consumers in order to create a rating for your company. Complaints filed to the BBB are reported back to the company, depending on the fairness of the complaint, in order to allow the company to resolve the issue at hand.
What Are The Core Services of The Better Business Bureau?
The Better Business Bureaus core services include:
Business Reliability Reports
The business reliability reports allows finding reports and information about a specific company that one may be looking for.
Dispute Resolution
The BBB system makes the results of its different dispute resolution programs publicly obtainable in the confidence that such transparency will help consumers and businesses assess the value of the Bureaus services.
Truth in Advertising
The Better Business Bureau system since its founding in 1912 has made advertising self-regulation a part of their mission. During that time, misleading and fraudulent advertising and the lack of any effective regulation led to BBBs formation, for the purpose of promoting truth in advertising. Until today, review and voluntary correction of local advertising is till a core service offered by the bureau.
Consumer and Business Education
The Better Business Bureau also has a program that promotes consumer and business education through online education forums such as Identity Theft, Understanding Privacy, e-Exporting, GetNetWise, and Online Shopping Tips, all of which greatly helps in the improvement of consumer and business education.
Charity Review
The BBB Wise Giving Alliance gives reports on nationally soliciting charitable organizations that are the subject of donor inquiries. These Alliance reports include an evaluation of the subject charity in connection to the voluntary BBB charity standards. It also offers guidance to donors on making informed giving decisions through their various tips publications, charity evaluations, and publishes quarterly Better Business Bureau Wise Giving Guide.
The purpose of the Better Business Bureau is not to act as an advocate for businesses or consumers, but to be a mutually trusted intermediary basing neutrality to resolve disputes, facilitate communication, and to provide information on ethical business practices. The bureau’s integrity is based on public trust of being a neutral third party that they have held for over eighty years.
Do Businesses Pay For BBB Ratings?
In order to keep their BBB accreditation and stamp of approval, paying companies must resolve all complaints — one of the most heavily weighted factors that go into a company’s rating.
For businesses with thousands of employees, basic BBB membership can cost more than $10,000 a year, according to BBB fee schedules.
What Does a BBB A+ Ratings?
To get an A+ rating, you need to get 97 points or more. The grade you get from the BBB represents the BBB’s degree of confidence that your business is operating in a trustworthy manner and will make a good faith effort to resolve any customer complaints.
Do I Have to Respond to The Better Business Bureau?
The Better Business Bureau encourages companies to answer customer complaints that were filed with it. Businesses have 30 days to respond before further steps are taken. When a dispute is handled to each party’s satisfaction, the BBB should be notified so that it can close its file.
Better Business Bureau NJ
The Better Business Bureau Of New Jersey Inc was founded in 1967. The company is located in Trenton and incorporated in New Jersey. The Better Business Bureau Of New Jersey Inc specializes in Better Business Bureau.
Address: 1700 Whitehorse Hamilton Square Rd, Trenton , NJ, 08690-3536, United States
Phone: (609) 588-0808
Company Description
The Better Business Bureau of New Jersey Inc is located in Trenton, NJ, United States and is part of the Business & Professional Associations Industry. The Better Business Bureau of New Jersey Inc has 6 total employees across all of its locations and generates $2.17 million in sales (USD).
Better Business Bureau NY
In 2020, BBB Serving Metro New York alone handled 9.1 million business and charity inquiries, over 80,000 customer complaints, and more than 51,000 consumer reviews. Better Business Bureau Serving Metropolitan New York has three locations:
Manhattan, New York City
Farmingdale, Long Island
Tarrytown, Westchester
BBB Serving Metro New York, a 501(c)(6) not-for-profit corporation, is governed by a Board of Directors and has over 6500 business members. The Long Island and Mid-Hudson communities each have an Advisory Board that provides important information, advice, and connections to the businesses located in those areas.
Better Business Bureau Texas
Better Business Bureau (BBB) Serving the Heart of Texas serves over 100 counties through its corporate headquarters in Austin, and additional offices in Corpus Christi, Waco, San Antonio and Midland. BBB provides free BBB Business Reviews on local businesses and charities to help consumers make wise purchasing decisions.
Contact Person: Ms. Dolores Salinas
Phone Number: 956-968-3678
Fax Number: 956-968-7638
Address: 2017 W. Expressway 83, Ste. 4
Weslaco, TX 78596
Better Business Bureau PA
BBB helps consumers find and recommend businesses, brands and charities they can trust in Metro Washington DC, Metro Philadelphia and Eastern PA, along with the help of other BBBs, across the US and Canada. Buyers are overwhelmed with choices and are often unsure about where to find reliable, unbiased information.
Read Also: How Can Business Get Competitive Edge with the Help of Mobile Apps?
For 100 years, BBBs have helped consumers make smarter buying decisions and continues to evolve to meet fast changing marketplace needs. The BBB’s services are accessible via the Internet and telephone with Business Profiles and news from every state in the U.S. and throughout Canada.
Address
520 E Main Street Suite 100
Carnegie, PA 15106
Metro area
Pittsburgh, PA
Website URL
pittsburgh.bbb.org/
Phone
(877) 267-5222
Facebook page
bbbwesternpa
Twitter profile
@bbb_westernpa
Conclusion
These days, consumers have a wide range of options for researching companies, from Yelp to Google Reviews to Angie’s List (owned by IAC, Investopedia’s corporate parent). While each of these can be useful, none are 100% effective in terms of identifying unscrupulous or poor-performing businesses.
That goes for Better Business Bureau ratings, as well. While the BBB’s free profiles are highly accessible, the bureau has opened itself to criticism that its grading system favors companies that pay membership fees. For consumers, the best solution is often using multiple research tools, particularly when making larger purchases or hiring for a big job.
