Operating an ecommerce business today is more difficult than ever. Competition is increasing, while consumers are becoming more demanding and will not pass up the opportunity to switch to a competitor if their service quality is inadequate. Multiple well-functioning consumer connection channels are one of the key success factors in retail. According to Forrester’s Getting […]

Over the previous few decades, technology’s rapid progress, which once resembled science fiction, has dramatically transformed marketing and sales through digitization.Significant improvements in AI technology, notably during the last decade, gave rise to eCommerce, which revolutionized online buying. AI’s impact extends to payments, security, logistics, inventory control, and fulfillment, influencing the eCommerce brand.Voice commerce, a […]

In the ever-changing world of e-commerce, voice commerce, or v-commerce, is quickly emerging as a disruptive technology. This expert-focused blog digs into the potential of v-commerce in social media selling, examining how firms may use cutting-edge technology to improve customer interaction and generate sales. Voice commerce is transforming the online purchasing experience by allowing users […]

In today’s digital age, clients expect a frictionless online buying experience. We are all about embracing the cutting-edge trend of voice commerce in 2024. It is effective and inventive, changing the way organizations improve digital customer relationships. Consider this: according to TechNavio experts, the voice commerce market is expected to increase by $55.68 billion between […]

Your customers have spoken: they expect speedy, seamless service. Long hold times and complicated phone trees are no longer acceptable. How can you use voice technologies to provide the speedy, personalized support that today’s customers expect? Learn best practices for integrating voice AI to impress callers and increase happiness. Prepare to transform archaic customer experiences […]